I hear they rollback the account so that you do get all you items back, but I'm not sure of this.

Hmmm, if they do rollback, could there be a way to get around that? Like take all you items off an account, trade them all to someone for identical items, mule them, call/write blizzard asking them to restore your account. They rollback, you get all your items, and possibly the items you traded for?