Quick background - I go to a business school. The teachers like my level of ability - I get asked to be an administrator for a bunch of office tests. No big deal, I get paid for it (work study), so I say yes.

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There's a Win 98 portion, a typing portion, and a proofreading portion.

For the Win 98 portion, the questions pop up on a nice little dialog box.

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Dialog Box says: "Copy the folder C:\OPAC\OpacTestFolder to your floppy disk."

Random Woman 1: "I can't paste!"
Me: "Did you copy first?"
Random Woman 2: "Yes, I'll do it again, watch!"

(* proceeds to copy the WORDS "C:\OPAC\OpacTestFolder" and actually tries to paste THAT on the floppy.. forcing me to explain why that's wrong, even though I shouldn't have said anything *)

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Random Guy 1: (Taking typing test) "Is it okay if I don't get a high score? My fingers recently got pins in them because I broke them, so they hurt a lot."

(* This guy applied for a DATA ENTRY job, knowing full well the amount of typing required. Also, the fact that WPM is tested should be a clue to the fact that a high WPM is expected. *)

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Dialog Box says: "Use the Find Files or Folders function (Search in Windows 2000) to search for the file C:\OPAC\FOO\BAR.txt."

Random Guy 2: "I can't find this file"
Me: "You're not searching in the right place."

(He's actually trying to search in the Windows 2000 directory.. I guess it's a simple case of misreading the question, but it's a freakin' Win 98 machine)

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Random Woman 2: "OHMYGOD OHMYGOD the computer is shutting down!!!!!!"
Me: "Click the "stop shutdown" button.

(The computers are on a script to shutdown at 4:00pm. 3 people in that room did NOT hit the stop shutdown button and I had to get them re-logged in. Yay for wasted time.)

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Random Guy 3: "Okay, I'm done proofreading, what do we do when we're done?"
Me: "Hit the Done button."

(This happened to 3 other people)

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Me: "Just so you know, you get to take the typing test twice, and it'll keep your high score."
Random Woman 3: "Okay, twice then?"
Me: "Right."

(later)

Random Woman 3: "What do I do now?"
Me: "Did you go through the typing test twice?"
Random Woman 3: "We get to do that?"

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Interesting day. I get to do this tomorrow as well.. This kind of stuff drives me nuts..