You're being a total dick.

My first question is, "Why the fuck do you want to run Java on a web server?". You're only telling us half of the story. You should know the importance of specificity, yet you are not explaining anything at all - not to us nor the tech support you are abusing (just because you pay a monthly fee to use a service, it does not mean that it gives you the right to speak to people as if they're below you. These people are trying to diagnose and solve a problem to which you provide incredibly little information).

My second question is, "Who is your host?".