Noes! That takes forever. Go to a Wal-mart or K-mart and buy a new one. Make sure you don't mess up any of the packaging opening it. Then take off the serial number on the new one and switch it w/ the old one. Make sure your old one looks in good shape and put it in the new box. Then return that bad boy. They'll call Sony and check the serial number over the phone, and it'll check out. I did it w/ a friends ps2 once cause he was to pussy to try it. Heh.
Or try opening up the PS2 unit and cleaning the lens and pushing back to the farthest position it can be in. I had a couple ps2's that I fixed with that method.
I've tired that with my PS2 many times, yet it still won't work. I think it will still play PS1 games, but won't even begin to read the PS2 ones. The lens doesn't move at all when you try to start up a PS2 game.
What would anyone recommend doing in a situation like this? I don't particularly want to fork out for a new PS2 as I'm saving up for the PS3. I don't care how long it takes for Sony to fix it, as long as it gets fixed and I don't have to pay too much.
I can't find a number, so I emailed their customer support, and havn't gotten an email back in three days. I'm about to go look in my PS2 manual, or on the box for a phone number.